Cleaning FAQ’s2021-04-22T08:13:56+00:00

Cleaning FAQ’s

What is ST Extreme Cleaning USP (Unique Selling Point)2021-04-16T11:36:42+00:00

Probiotics and reliability. Many cleaning companies claim to use green products but trying to find out more information around those products usually proves difficult. As you can see from our Blogs we try to give you as much in depth information about the probiotics as possible. Aside from our products we can also live up to the following claim ‘We do what we say we are going to do’. There is nothing more frustrating than when someone over promises and under delivers. As a Family run business with client satisfaction at our core we put ourselves into your shoes and once we have agreed outcomes/expectations we deliver.

Do you offer a domestic cleaning service?2021-04-16T11:36:10+00:00

No we don’t. We are able to point you in the right direction so please ask.

What are your payment terms?2021-04-16T11:35:41+00:00

We offer a 30 days payment term to accommodate our clients. However please note these terms are not applicable for End of Tenancy cleans whereby we expect payment on completion of the job.

What makes you Extreme2021-04-16T11:35:21+00:00

The ST in our company name explains the answer to this question .. S is for Sam and T for Tom and we are twin brother and sister. Those people that get to know us always say our personalities are EXTREME opposites (which is true) so we thought we would reflect that in our name. Apologies if you expected a slightly more in-depth answer relating to our cleaning methods!

Are your cleaners DBS checked?2021-04-16T11:34:55+00:00

Yes they are.

Do you have Public and Employers Liability?2021-04-16T11:34:27+00:00

Yes. Our Public Liability is up to £5,000,000 and our Employers Liability is up to £10,000,000 Evidence of these insurances can gladly be shown on request.

Are your staff paid minimum wage?2021-04-16T11:33:46+00:00

No. We pay our staff a minimum of £10 per hour depending on the job and level of skill needed. As an example our staff that are IPAF/PASMA trained enabling them to work at height are paid a higher rate to reflect that skill set. Cleaning is a physically demanding job and COVID19 has highlighted more than ever how important it is to have good cleaners. It is our belief that by paying that bit extra we gain loyal, thoughtful, hard working staff that show up and clean to the high standards that we expect.

Do we need to have a long-term contract in place for your regular cleaning service?2021-04-16T11:33:17+00:00

No, there are no long-term contracts or obligations required. If however you prefer to enter into a contract then we can of course accommodate this.

Do you work weekends?2021-04-16T11:30:59+00:00

Yes absolutely. At ST Extreme Cleaning we work Weekends, days, evenings and nights. We will work around our clients and provide our cleaning services both regular and ad-hoc at the time that proves least disruptive to your business.

Probiotics – What are they?2021-04-16T11:31:21+00:00

Bacteria is made up of both good (probiotic) and bad (Pathogens) and should remain in a microbial balance that is in favour of good bacteria. It is only when this balance starts to increase on the pathogen side that problems such as bacterial infections start to occur. Probiotics are naturally sourced from plants and are used in their natural chemical free state to help keep the balance in check. All ingredients are vegan and animal cruelty-free, non-polluting and biodegradable. They do not contain any dangerous substances, chemicals, carcinogens or toxins. This makes them completely safe for long term use by cleaning operatives.

Do Probiotic cleaning products kill COVID19?2021-04-16T11:31:48+00:00

Yes. They will attack and break down the virus when it lands (as SARS COV2) on surfaces.

Do the Probiotic Cleaning products cost more and are your services therefore more expensive?2021-04-16T11:32:29+00:00

The probiotic cleaning product costs are in line with most chemical cleaning agents. There is therefore no extra cost for using our green service. The only differences you will notice is that your premises will be chemical free, stay safer for longer, reduce dust mites and rest safe in the knowledge that from a cleaning stand point your company is playing a vital role in helping provide a greener and safer future free of harmful chemicals.

Get in touch

ST EXTREME CLEANING
47 Kennel Lane
Billericay
Essex
CM11 2SN

Tel: 03330 155 054
Email: info@stextremecleaning.com

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