Cleaning FAQ’s2023-10-08T10:34:27+01:00

Cleaning FAQ’s

What is ST Extreme Cleaning USP (Unique Selling Point)2024-01-28T15:03:34+00:00

Probiotics and reliability. Many cleaning companies claim to use green products but trying to find out more information around those products usually proves difficult. As you can see from our Blogs we try to give you as much in depth information about the probiotics as possible. Aside from our products we can also live up to the following claim ‘We do what we say we are going to do’. There is nothing more frustrating than when someone over promises and under delivers. As a Family run business with client satisfaction at our core we put ourselves into your shoes and once we have agreed outcomes/expectations we deliver.

Do you offer a domestic cleaning service?2023-10-10T18:26:01+01:00

We do not provide domestic cleaning services. However, we would be pleased to guide you to an appropriate solution.

What are your payment terms?2023-10-10T18:22:10+01:00

We offer a 30 days payment terms to accommodate our clients.
However, please note these payment terms are not applicable for End of Tenancy cleans whereby we expect payment on completion of the job.

What makes you Extreme2023-10-10T18:33:23+01:00

The ‘ST’ in our company name stands for Sam and Tom who started the company. Guess what? They are twins! But, really they are so different from each other that people say the difference is  EXTREME!
So they used it to name the company. They thought it was a fun way to show the difference in their personalities. Sorry if you thought it was about how we clean!

Are your cleaners DBS checked?2023-10-10T18:35:35+01:00

All our cleaners undergo thorough DBS checks to ensure the safety and peace of mind of our clients.

Do you have Public and Employers Liability?2023-10-10T18:40:05+01:00

Yes, we are insured with Public Liability up to £5,000,000 and Employers Liability up to £10,000,000. We’d be happy to provide evidence of these insurances upon request.

Are your staff paid minimum wage?2023-12-07T16:17:30+00:00

No, our staff are paid above the minimum wage starting at £10 per hour, with the rate varying based on the task and required skill level. For instance, employees trained in IPAF/PASMA, which qualifies them to work at elevated heights, receive a higher wage due to their specialized skills. The demands of cleaning, especially underscored during the COVID-19 pandemic, demonstrate the vital role of proficient cleaners. We believe that offering competitive pay attracts dedicated, diligent staff who consistently meet our high cleaning standards.

Do we need to have a long-term contract in place for your regular cleaning service?2021-04-16T11:33:17+01:00

No, there are no long-term contracts or obligations required. If however you prefer to enter into a contract then we can of course accommodate this.

Do you work weekends?2023-12-08T19:25:28+00:00

Yes absolutely. At ST Extreme Cleaning we do work weekends, days, evenings and nights. We will work around our clients needs and provide our cleaning services both regular and ad-hoc at the time that proves least disruptive to your business.

Probiotics – What are they?2023-12-08T19:27:12+00:00

Bacteria is made up of both good (probiotic) and bad (Pathogens) and should remain in a microbial balance that is in favour of good bacteria. It is only when this balance starts to increase on the pathogen side that problems such as bacterial infections start to occur. Probiotics are naturally sourced from plants and are used in their natural chemical free state to help keep the balance in check. All ingredients are vegan and animal cruelty-free, non-polluting and biodegradable. They do not contain any dangerous substances, chemicals, carcinogens or toxins. This makes them completely safe for long term use by cleaning operatives.

Do Probiotic cleaning products kill COVID19?2023-12-08T19:26:54+00:00

Yes. They will attack and break down the virus when it lands (as SARS COV2) on surfaces.

Do the Probiotic Cleaning products cost more and are your services therefore more expensive?2023-12-08T19:26:30+00:00

The probiotic cleaning product costs are in line with most chemical cleaning agents. There is therefore no extra cost for using our green service. The only differences you will notice is that your premises will be chemical free, stay safer for longer, reduce dust mites and rest safe in the knowledge that from a cleaning stand point your company is playing a vital role in helping provide a greener and safer future free of harmful chemicals.

Get in touch

47 Kennel Lane
CM11 2SN

03330 155 054

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